Privacy Policy
1. Introduction
Dense Grower (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, place an order, subscribe to our services, or otherwise interact with us.
By using our website or purchasing our products, you agree to this Privacy Policy.
2. Information We Collect
We may collect the following information:
Personal Information
- Name
- Mobile number
- Email address
- Billing and delivery address
Order Information
- Products ordered
- Subscription details
- Order history
- Payment status
Payment Information
Payments are processed through secure third-party payment gateways. Dense Grower does not store your debit card, credit card, UPI PIN, CVV, or banking credentials.
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of access
- Cookies and similar technologies
3. How We Use Your Information
We use your information to:
- Process and deliver orders.
- Manage subscription plans.
- Provide customer support.
- Communicate order confirmations and delivery updates.
- Process refunds or replacements where applicable.
- Improve our products, services, and website.
- Prevent fraud and unauthorized transactions.
- Comply with applicable legal and regulatory requirements.
4. Sharing of Information
We do not sell or rent your personal information.
We may share your information only with:
- Delivery partners for order fulfillment.
- Payment gateway providers for payment processing.
- Technology and website service providers.
- Government authorities or law enforcement agencies where required by law.
These parties are expected to protect your information and use it only for the services they provide.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember your preferences, analyze website traffic, and enhance your browsing experience.
You may disable cookies through your browser settings; however, some website features may not function properly.
6. Data Security
We implement reasonable administrative, technical, and organizational measures to safeguard your personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders.
- Provide subscription services.
- Meet legal, accounting, and tax obligations.
- Resolve disputes and enforce our agreements.
8. Your Rights
Subject to applicable law, you may request to:
- Access your personal information.
- Correct inaccurate or incomplete information.
- Update your contact details.
- Request deletion of your personal information where legally permissible.
- Withdraw consent where processing is based on consent.
Certain information may be retained where required by law or for legitimate business purposes.
9. Third-Party Links
Our website may contain links to third-party websites. Dense Grower is not responsible for the privacy practices, content, or policies of those websites. Users should review the privacy policies of those third-party websites before sharing personal information.
10. Children’s Privacy
Our website is not intended for individuals under the age of 18 years. We do not knowingly collect personal information from children.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will become effective upon posting the updated policy on our website. Continued use of the website after such changes constitutes acceptance of the revised Privacy Policy.
12. Contact Us
Dense Grower
Address: 12/120, 3rd Main, 14th Cross, Lakshmi Narayana Nagar, Hosur – 635109, TN
Email: densegrower@gmail.com
Phone: +91 9944958567